Head Professional - Hidden Lake Golf Club

Hidden Lake Golf Club is Hiring!

Head Professional

Job Description

The successful candidate will have the opportunity to work and grow professionally within ClubLink. Under the supervision of the Director of Operations and with an energetic, dynamic and highly motivated team, manage all aspects of golf operations at HIdden Lake Golf Club and ensure that the facility meets the service standards of ClubLink. 

Specific Duties to Include

• Recruitment, hiring, training, and supervision of all staff including assistant and teaching professionals, outside assistants, mechanics, starters and rangers.
• Implementation of policies and procedures and regular scheduling of staff meetings.
• Oversee all golf services and operations.
• Oversee the rental and maintenance of golf cars.
• Oversee the reservation system, starting, and monitoring of play.
• Track and verify all players and guests.
• Oversee the administration of the handicap program.
• Enforce all rules and regulations governing golf course usage.
• Develop and manage an innovative tournament program that services all customer segments.
• Develop and oversee the golf instruction and golfer development programs for all customer segments.
• Oversee the operations of a well-managed practice facility.
• Maintain close working relationship with the Superintendent and other department heads.
• Assist in the marketing and promotion of new memberships / play.
• Assist in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
• Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs.
• Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources.
• Oversee and approve all weekly golf staff time sheets /payroll, purchase orders, and invoices.
• Supervise physical inventories and the display of merchandise. Assist in the development of necessary systems to safeguard inventories.
• Assist in the publication of newsletters, informational and promotional materials.

Successful Candidate will possess the following skills

• CPGA Class "A" Professional preferred
• A keen desire to deliver outstanding customer service.
• Ability to take initiative and solve problems effectively.
• Be extremely organized, with experience in managing events, leagues and retail.
• Have an engaging personality with good work habits.
• Ability to learn and develop skill sets.
• Proficient in Word and Excel software.
• Experience with IBS System and Golf Genius Software.

This is a Full-time Permanent Position. 

ClubLink is an equal opportunity employer committed to providing an inclusive workplace. Please contact jobs@clublink.ca if a workplace accommodation is needed throughout the selection process. Thank you for your interest in ClubLink.